If you are having a problem logging in to your account, there may be a number of reasons for this:
- The email/password combination you are entering is incorrect. You maybe entering your email/password you use for another website.
- There is a spelling mistake in the email or password you have entered. To avoid this please ensure there are no spaces before, or after your email/password. And, that you have double checked the spelling of both fields.
We recommend you reset your password by clicking on Forgot your password? in the bottom of the Login window and resetting it.
If you are still experiencing issues accessing your account, please contact email@example.com and we'll be happy to help.